ELAS doo

In the ever-increasing market competition, in addition to the technical parameters of the equipment, the value of support services has also increased. At ELAS we also provide full support for the machines we sell, such as technical advice, service or the supply of spare parts. In addition to equipment support, using our more than 20 years of experience, we also try to share with our partners knowledge related to processes and technologies that are advancing in the industry, whether it is project implementation consulting or even professional seminars.

 

 

OUR SERVICES:

 

EQUIPMENT SUPPORT:

• 24/7 Hotline
• Internet remote assistance
• On-site support
• Start resolution within 6 hours during normal weekday business hours*
• Outside normal business hours, problem resolution starts within 12 hours*

 

IF YOU NEED SERVICE SUPPORT, CONTACT US:

• Phone +381 11 670 65 93 or +381 64 121 86 77.
• E-mail:  elas@elas.rs  or slobodan.gajic@elas.rs .

PROCUREMENT OF SPARE PARTS:

Management of procurement of spare parts for supporting equipment in normal and emergency cases.

Provision of quick-selling and other spare parts and products from our own warehouse, even with immediate delivery.

CONTACT US IF YOU NEED SPARE PARTS:

to the email address elas@elas.rs .

TECHNOLOGICAL CONSULTING

• Analyzes of existing processes
• Finding the cause of defective production
• Pre-investment instruction
• Joint consultation before the introduction of new technology
• Application technical support for the equipment we sell
• Periodic seminars, technology days